Your personal data is a trust we take seriously at Bajihouse. This Privacy Policy clearly sets out what data we collect, why we collect it, and how it is kept secure — nothing is hidden.
A quick overview of how Bajihouse manages your data.
At registration: your name, email, mobile number, and date of birth. During use: device information, login timestamps, and transaction history. We only collect what is strictly necessary to provide our services.
All data is stored on servers secured with 256-bit SSL encryption. Payment information is held in a separate encrypted layer. Regular security audits are conducted.
Your data is never sold to third parties. Only limited information may be shared with specific partners for payment processing or legal compliance purposes.
You have the right to view, correct, and delete your data. Opting out of marketing emails is straightforward. If you close your account, you can request deletion of your data.
The Bajihouse website uses cookies to enhance your experience. Cookies are used to remember your login status, save preferences, and for analytics purposes.
Data for active accounts is retained for the duration of the service. Transaction data may be kept for up to 5 years for legal compliance. Personal data can be deleted upon request after an account is closed.
We collect four types of information — each with a distinct and clearly defined purpose.
If you pay by Visa or Mastercard, your card number, CVV, and expiry date are never stored on Bajihouse servers. All card payments are processed through a PCI-DSS certified third-party gateway.
Submit a data-related request:
Support@bajihouse.best
This Privacy Policy represents a transparent agreement between Bajihouse and its users regarding data protection. We handle the personal data of people in Bangladesh with the utmost respect and care. By reading this document, you will understand what rights you have over your data and how Bajihouse upholds those rights.
Bajihouse only collects data for specific, legitimate purposes. Collecting unnecessary information goes against our core principles.
The data we collect is used only for the purposes listed below — it is never used for anything else.
If you'd rather not receive emails or SMS about new promotions or offers, you can easily turn that off in your account settings. Essential transaction notifications will always be sent — these cannot be disabled, as they are part of your account security.
Bajihouse does not sell your personal data to third parties — this is a non-negotiable principle. That said, limited information may be shared in certain specific circumstances:
Outside of these purposes, no information is shared with any party without your explicit consent.
Your information at Bajihouse is protected by multiple layers of security. If one layer is compromised, the others continue to keep your data safe.
In the event of a data breach, Bajihouse is required to notify affected users within 72 hours. Users will be advised to change their passwords and take any other necessary steps, and we will provide assistance to help minimise the impact.
Bajihouse uses cookies on its website and app. Cookies are small data files stored on your device that help improve website functionality.
We use three types of cookies:
Cookies can be managed through your browser settings. However, disabling essential cookies may cause issues with login or payments.
Every Bajihouse member has the following rights over their own information. Send any request to support@bajihouse.best.
Bajihouse typically responds within 30 days of receiving a request. Complex cases may take up to 60 days — but you will be informed in advance if that is the case.
Bajihouse services are strictly for users aged 18 and above. We do not knowingly collect data from minors.
If a minor has registered using a false age and this comes to our attention, the account will be closed immediately and all collected data will be deleted.
If parents believe their child has created an account on Bajihouse, please contact us at support@bajihouse.best — we will take immediate action.
How long Bajihouse retains your data depends on the type of information involved:
Bajihouse may update this Privacy Policy from time to time. Any changes will be handled in accordance with the following rules:
For any privacy-related questions, requests, or complaints, please contact us directly. We take every message seriously and respond accordingly.
Contact Methods:
Bajihouse has a dedicated Data Protection Officer who oversees all privacy-related matters. To contact them directly, send an email with "DPO Request" in the subject line.
At Bajihouse, control over your data is genuinely yours — not just on paper.
Even if one layer is compromised, the others hold — that's the security philosophy behind Bajihouse.
Bajihouse will never ask for your password over the phone or by email. Do not click on unknown links, and avoid logging in over public Wi-Fi. If you notice any suspicious activity, contact us immediately via live chat.
People in Bangladesh tend to be cautious about sharing personal information online — and that's actually a sign of healthy thinking. Many platforms publish lengthy privacy policies that nobody reads, then use user data in all sorts of ways. At Bajihouse, we don't do that — and here's exactly why.
Selling user data may be profitable, but it destroys trust. Trust is the foundation of Bajihouse's business. Once lost, no marketing budget can win it back. That's why your mobile number and email are never sold to advertisers — and never will be.
There's also a common misconception about how payment information is stored. Bajihouse does retain your bKash or Nagad number — because it's needed to process withdrawals. However, this number is stored in encrypted form, and only the last four digits are visible. Even Bajihouse staff cannot directly view your full number.
Third, we store data about your gaming activity — how long you played, which games you played, how much you wagered — for two purposes: to personalize your experience, and to monitor responsible gaming. If someone is playing for an unusually long time or showing signs of problematic behavior, Bajihouse proactively reaches out to offer support.
Fourth, many users feel uneasy about IP address collection. It's primarily a security measure. If your account is suddenly accessed from a different country, or if multiple accounts are attempted from the same IP, the system raises an immediate alert. It's a tool designed to keep you protected.
Fifth, it is worth addressing email and SMS marketing. By registering, you are considered to have consented to these communications. However, you can opt out at any time — either through your account settings or via the "Unsubscribe" link at the bottom of any email. If unwanted messages keep reaching your inbox, that is our problem to fix, not yours.
Bangladesh does not yet have a comprehensive personal data protection law in force. Even so, Bajihouse follows international standards — in particular, the core principles of the European GDPR. We do this not because we are legally required to, but because it is simply the right thing to do.
Your data is used solely to provide our service — it is never sold, is kept encrypted, and can be deleted upon request.
To view, correct, or delete your data:
Direct answers to the two most frequently asked questions.
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